Counsellor (NDIS & Private Clients)
Name of Role
Counsellor (NDIS & Private Clients)
Location
Greater Region Brisbane, QLD
Employment Type
Contractor
About
Flow Support is inviting expressions of interest from a compassionate, ethical, and adaptable Contractor Counsellor to join our expanding multidisciplinary team. This unique role offers the opportunity to work across both:
🟣 NDIS-funded counselling with a focus on capacity building under the Improved Daily Living domain
🔵 Private counselling, supporting individuals seeking therapeutic support for personal growth, wellbeing, or recovery
In the NDIS stream, this is not a traditional or open-ended therapy role. Counselling is delivered within the NDIS scope of practice, focused on helping participants build practical skills such as emotional regulation, communication, self-awareness, coping strategies, and functional independence — all aligned with their NDIS goals.
You do not need prior NDIS experience — we provide training, tools, and ongoing support to help you navigate the NDIS framework with confidence and clarity.
Responsibilities
Provide capacity-building counselling to NDIS participants, focused on functional and emotional development
Deliver private counselling sessions tailored to each client’s goals and presenting needs
Collaborate professionally with participants, support coordinators, and, where appropriate, families and stakeholders
Maintain clear and accurate documentation aligned with NDIS and clinical standards
Uphold ethical, trauma-informed, and person-centred practices
Engage in optional supervision and peer connection opportunities
Offer face-to-face support locally and remote support nationally
Requirements
We’re seeking a counsellor who is aligned with Flow Support’s values and committed to delivering ethical, outcome-focused support. You’ll thrive here if you enjoy working autonomously while still being part of a connected, supportive team.
You’ll need:
A Diploma in Counselling (Bachelor’s preferred)
Registration with ACA, PACFA, or other recognised Australian counselling body
Experience or strong interest in working with individuals with psychosocial disability or complex mental health
A recovery-focused approach with strong professional boundaries
Confidence delivering both NDIS-aligned capacity-building counselling and traditional therapy to private clients
ABN and professional indemnity/public liability insurance
Basic tech literacy (email, secure documentation, telehealth platforms)
A valid driver’s licence and insured, reliable vehicle for local face-to-face sessions
Note: While prior NDIS experience is beneficial, it is not essential. We support you with onboarding and tools to work within the NDIS framework confidently.
What We Offer
$70–$90 per hour contractor rate, depending on experience and caseload
A steady flow of NDIS and private client referrals
Admin and intake support — so you can focus on delivering sessions, not backend admin
Access to a company email and secure Google Drive
Flexible hours and autonomy over your schedule and caseload
Training and onboarding to support alignment with NDIS documentation and scope
Optional supervision and opportunities to connect with likeminded professionals
A collaborative, inclusive and LGBTQIA+ friendly team culture
Apply Now
If you’re passionate about making a difference in the lives of NDIS participants and meet the requirements for the role, we’d love to hear from you! Please send your resume and a cover letter outlining your experience and suitability for the position to hello@flowsupport.com.au. Be sure to include the job title in the subject line of your email.
Australia-Wide Services Available
Personal & Person-Centred Approach
Goal-Focused & Flexible Supports
A trusted service provider. Loved by many participants.
I really appreciate Chanel. Ever since she came into my life, she has got things done. I was homeless, living on the streets in my wheelchair and had no support from the people who are paid to care for me. She has worked hard to get me support that I need. A new NDIS plan with SDA funding. And a place that I can call home and feel comfortable in. You really don't know how much I am thankful for you.
Craig T
Chanel has an extensive knowledge and experience of how to support the client and the family who has NDIS plan. She will perform with personal centred approach and recovery model. Highly recommended for who is looking a support coordinator has integrity and passion.
Sunah LEE
I highly recommend Chanel to anyone looking for a Support Coordinator who will go above and beyond to ensure the highest quality care for her clients. Over the last 12 months working with Chanel, I have experienced Chanel to be kind, compassionate and incredibly knowledgeable in all areas of the NDIS. Chanel has specialised knowledge in the area of mental health support and is the perfect choice for anyone looking for a Support Coordinator that approaches their clients as individuals not numbers.
Frances Willow
Working Alongside Trusted NDIS Providers
Flow Support collaborates with a variety of NDIS service providers to extend a seamless and supportive network for our participants. Here are a few of the trusted partners that help us deliver the highest quality of service.